Master Mentor – Ms Ella Le, a seasoned professional with a rich background spanning across the hospitality, travel, insurance, digital marketing, and education sectors. With a Master’s degree from Vistula University in Warsaw, Poland, and now residing in Feltre, Italy, Ella embodies a unique blend of academic excellence and professional versatility. This profile delves into her journey, achievements, and the skills that make her a standout figure in bridging cultures and industries.
Keywords: Ella Le, hospitality industry, education abroad, digital marketing, travel industry, professional development, customer satisfaction, sales excellence, Vistula University, Feltre Italy, Vietnamese professional.
Ella Diverse Expertise for Revolutionary Changes
Ella Le’s professional path is marked by significant achievements and contributions to various fields, notably in developing growth strategies and enhancing customer experiences. Her expertise in managing high-performing teams and fostering educational pursuits among the youth showcases her commitment to excellence and innovation.
- Customer Satisfaction Pioneer: Ella’s ability to secure consistent five-star ratings highlights her dedication to service excellence.
- Sales Leadership: Leading teams to surpass KPIs by up to 80% reflects her exceptional sales management skills. Her background on Google review at Jess Hotel & Spa.
- Cultural Ambassador: Her efforts to promote European education among Vietnamese youth demonstrate her passion for cultural exchange.
Sale and Customer Service Work Experience
Ella’s roles in Warsaw, Vietnam, and contributions to global partnerships underscore her capability to navigate and thrive in multicultural environments. Her strategic leadership in the hospitality and travel sectors, alongside her impact in sales and customer service, exemplify her broad expertise.
Ella’s role as an ambassador and speaker, coupled with her contributions to media, highlight her influence in promoting education and cross-cultural understanding. Her active engagement in social media platforms underlines her commitment to sharing knowledge and inspiring others.
Master Mentor Educational Background
- Master’s Degree – Management – Vistula University – Warsaw Poland (3.2022 -3.2024).
- Bachelor’s Degree – Law Economic _ Open University _ Ho Chi Minh Viet Nam (2010 -2012)
- Bachelor’s Degree – Business Administration _ Open University _ Ho Chi Minh Viet Nam (2005 -2009)
- ISO 9001 Certificate: Quality Management System auditor/ Lead auditor course by BSCIC (8/2016)
Ella on Social Media
- December 2022: Appointed Ambassador of the Republic of Poland in Hanoi, promoting Poland to Vietnamese students through a vlog.
- February 2023: Featured as a speaker on HTV7 Vietnam television channel, connecting with Vietnamese audiences on a talk-show.
- February 2023: Contributed to Thanh Nien Vietnam newspaper with the story “The Power of Education: Investing in Personal Learning at 35.
Conclusion
Ella Le’s journey from Vietnam to Poland and Italy is a testament to her adaptability, leadership, and commitment to bridging cultures through education and professional excellence. As she continues to share her insights on life skills, language learning, and industry best practices, Ella stands as a beacon for aspiring professionals worldwide.
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